Emily Sims – Prosper Australia

Rayna led Prosper through a strategic review of our Membership processes and an audit of our CRM. Part of the brief was defining interactions that are valuable to our supporter base. Rayna’s proposal was thorough and responded sensitively to the needs of a small, cash-strapped NFP organisation. Her report was on-time and on budget, and her database training was very well received by the team. And as a result of her work, we have a much better grasp of our data management and a clear path for implementing the communications our supporters want from us. I would not hesitate to recommend Ground Up Creative to any NFP organisation seeking to work smarter, not harder.